Last updated: May 18, 2026
These Terms of Service ("Terms") govern your access to and use of Simpia, Pianify and related Smulie websites and mobile applications, including https://hi.smulie.io/ (together, the "Service"). The Service is operated by Smulie Co. Ltd. ("Smulie", "we", "us", or "our").
By accessing or using the Service, you agree to these Terms, our Privacy Policy, and our Copyright & Content Rights Policy. If you do not agree, do not use the Service.
1. The Service
Pianify is a music education service designed to help users learn, practice, and play piano through interactive lessons, practice tools, feedback, and AI-assisted features.
The Service may change over time. We may add, modify, suspend, restrict, or discontinue features, lessons, songs, content, subscriptions, or availability based on product needs, technical requirements, licensing, platform rules, safety, legal compliance, or business reasons.
2. Eligibility
You must be legally able to accept these Terms. If you are under the age of majority in your location, you may use the Service only with permission from a parent or legal guardian.
The Service is not intended for children under 13 without appropriate parental consent. If applicable law requires a higher minimum age, that higher age applies unless parent or guardian consent is validly provided.
3. Personal, Non-Commercial Use
Smulie grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial learning and practice, subject to these Terms and applicable platform terms.
You may not sell, transfer, sublicense, rent, lease, distribute, publicly perform, publicly communicate, scrape, extract, copy, reproduce, modify, reverse engineer, bypass access controls, or commercially exploit the Service or its content except as expressly permitted by Smulie in writing or by normal in-app functionality.
4. Accounts
Some features may require an account. You are responsible for maintaining the confidentiality of your login credentials and for activity under your account.
You agree to provide accurate information and to keep it updated. You must notify us if you believe your account has been accessed without authorization.
If the Service supports third-party sign-in, your use of that sign-in method is also subject to the third party's terms and privacy practices. You may be able to disconnect third-party sign-in through the Service or the relevant third-party platform.
5. Subscriptions, Purchases, and Billing
Some features may require a paid subscription, one-time purchase, lifetime access plan, consumable item, or other paid product.
Payments give you access to eligible Service features, including Smulie's learning technology and structured course experience. Payments do not transfer ownership of software, course content, music, notation, recordings, data, models, or other Content to you.
Purchases made through the Apple App Store, Google Play, or another app-store or payment platform are processed by that platform. Billing, renewal, cancellation, refunds, taxes, and payment methods may be governed by the applicable platform's terms and policies.
Auto-renewing subscriptions renew automatically unless canceled before the renewal date according to the rules of the purchase platform. Deleting the app or deleting your account does not automatically cancel a subscription. You must cancel through the Apple App Store, Google Play, or the platform where you purchased.
Prices, trial offers, features, and subscription periods may vary by country, platform, offer, and time. If pricing changes apply to an active subscription, the change will be handled according to applicable law and the purchase platform's rules.
6. Free Trials and Promotions
Smulie or an app-store platform may offer free trials, introductory prices, promotional access, or discounts. Unless otherwise stated, a trial may convert to a paid subscription at the end of the trial period if you do not cancel in time through the purchase platform.
Promotions may be limited by eligibility, region, platform, account, device, time, or other stated conditions. We may modify or stop promotions to the extent permitted by law and platform rules.
7. Lifetime Access
If we offer a "lifetime" purchase, it means access to the eligible paid features of the relevant Service for the lifetime of that Service or product offering, subject to these Terms, platform rules, applicable law, and any limitations stated at purchase.
Lifetime access is not transferable and does not guarantee that every current feature, song, lesson, content item, platform integration, or third-party service will remain available forever. Content and features may change due to product updates, technical needs, licensing, rights-holder requests, platform requirements, or legal reasons.
8. Refunds
Except where required by law or platform policy, payments are non-refundable. For purchases made through Apple, Google, or another app-store or payment platform, refund requests are generally handled by that platform under its refund rules.
If you purchased directly from Smulie, contact us at hello@smulie.io with your account information, purchase details, and reason for the request.
9. Content and Intellectual Property
The Service includes software, lessons, curriculum, exercises, arrangements, notation, MIDI realizations, audio, recordings, graphics, interfaces, AI-assisted features, text, trademarks, and other materials (collectively, "Content").
Content may be owned by Smulie, licensed to Smulie, controlled by Smulie, made available by third-party platforms, based on public-domain materials, or provided by users. Music rights are layered and may vary by territory, format, platform, and use case. Our Copyright & Content Rights Policy explains our content-rights approach in more detail.
Unless expressly stated otherwise, Smulie and its licensors reserve all rights in the Service and Content. No rights are granted except the limited right to use the Service as described in these Terms.
You may not extract audio, MIDI, notation, lesson content, datasets, model outputs, or other materials from the Service for redistribution, commercial use, training competing systems, public performance, publication, or other exploitation outside the Service.
10. User Content
If the Service allows you to submit, upload, record, post, share, or send content ("User Content"), you retain any rights you have in that User Content.
You grant Smulie a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, adapt, and use User Content as reasonably necessary to operate, provide, secure, improve, and support the Service, and to comply with law and these Terms.
You are responsible for your User Content. You must have all rights and permissions needed to submit it and to grant the license above. You may not submit content that infringes copyright, privacy, publicity, trademark, moral rights, contract rights, or any other rights.
We may remove, restrict, or disable User Content if we believe it violates these Terms, our policies, law, platform rules, or third-party rights.
11. AI-Assisted and Learning Features
The Service may include automated, AI-assisted, or algorithmic features such as practice feedback, note recognition, recommendations, lesson personalization, or educational explanations.
These features are provided for learning support. They may be incomplete, inaccurate, or not suitable for every user, instrument, device, environment, or skill level. You remain responsible for how you use the guidance, feedback, and outputs.
12. Third-Party Services and Content
The Service may include third-party links, embeds, APIs, app-store services, payment tools, login providers, video platforms, advertising or analytics services, and device integrations.
Third-party services are governed by their own terms and privacy policies. Smulie does not control and is not responsible for third-party services, content availability, platform decisions, payment processing, or third-party rights-management systems.
Where the Service displays third-party media through official tools, such as an embedded player or API, you agree to comply with the applicable third-party terms.
13. Acceptable Use
You agree not to:
* use the Service for unlawful, harmful, fraudulent, abusive, or infringing purposes;
* copy, scrape, harvest, download, extract, or redistribute Content outside permitted in-app functionality;
* bypass paywalls, subscriptions, usage limits, security, digital rights management, or access controls;
* interfere with or disrupt the Service, servers, networks, or third-party integrations;
* use bots, scripts, crawlers, scrapers, or automated tools without written permission;
* impersonate another person or misrepresent your affiliation;
* upload or submit malware, illegal content, infringing content, or content that violates another person's rights;
* use the Service or Content to train, benchmark, or build competing products or machine learning systems without written permission;
* exploit bugs, pricing errors, trial offers, refunds, or promotions in a manner inconsistent with their intended use.
14. Copyright and Rights Notices
Smulie respects intellectual property rights. If you believe content in the Service infringes your rights, please follow the process in our Copyright & Content Rights Policy or contact us at hi@smulie.io.
We may remove, restrict, replace, or restore content based on rights-holder requests, licensing review, platform requirements, legal obligations, or our internal assessment.
15. Privacy and Permissions
Your use of the Service is subject to our Privacy Policy. Some features may require device permissions, such as microphone access for real-time piano recognition, Bluetooth access for MIDI devices, notifications, or other permissions.
Microphone access for piano recognition is processed locally on your device and is used to recognize piano notes and provide immediate learning feedback. Smulie does not upload, transmit, or store raw microphone audio recordings from piano recognition features on our servers.
You can manage permissions through your device settings. Some features may not work if required permissions are disabled.
16. Termination and Suspension
You may stop using the Service at any time. If account deletion tools are available, you may use them or contact us for assistance.
We may suspend, restrict, or terminate access to the Service or any feature if we believe you violated these Terms, created risk for Smulie or others, infringed rights, misused the Service, failed to pay applicable fees, or if suspension is required by law, platform rules, security, or operational needs.
Termination does not automatically cancel app-store subscriptions. You must cancel subscriptions through the relevant purchase platform.
17. Disclaimers
The Service is provided on an "as is" and "as available" basis to the maximum extent permitted by law. Smulie does not guarantee that the Service will be uninterrupted, error-free, secure, accurate, compatible with every device, or available in every location.
Music-learning feedback, AI-assisted outputs, note recognition, recommendations, and educational materials are provided for general learning and practice. They are not a guarantee of musical performance, educational outcome, exam readiness, or professional instruction.
Nothing in these Terms limits rights that cannot be limited under applicable consumer law.
18. Limitation of Liability
To the maximum extent permitted by law, Smulie and its directors, employees, contractors, partners, licensors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, content, or business opportunity.
To the maximum extent permitted by law, Smulie's total liability for claims relating to the Service or these Terms will not exceed the amount you paid to Smulie for the Service during the 12 months before the event giving rise to the claim, or USD 100 if you paid nothing during that period.
Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above limitations may not apply to you.
19. Indemnity
To the extent permitted by law, you agree to indemnify and hold harmless Smulie from claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising from your misuse of the Service, violation of these Terms, User Content, or infringement of third-party rights.
20. Changes to These Terms
We may update these Terms from time to time. If changes are material, we will provide notice as required by law or platform rules. Your continued use of the Service after the updated Terms become effective means you accept the updated Terms.
21. Governing Law
These Terms are governed by the laws of Singapore, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your location require otherwise.
22. Miscellaneous
If any part of these Terms is found unenforceable, the remaining parts will remain in effect. Our failure to enforce a provision is not a waiver of our right to enforce it later.
You may not assign or transfer your rights or obligations under these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or operation of law.
23. Contact Us
Smulie Co. Ltd.
Singapore Office: 30 Cecil St, Singapore 049712
Email: hello@smulie.io
Alternative contact: hi@smulie.io
